Friday 17 November, 2017

Bankers Association warns against identity theft via phishing

The Bankers Association of Trinidad and Tobago (BATT) is warning customers to be on the lookout for text messages circulating in the public domain, as well as persons impersonating bank officials requesting confidential banking and personal information. 

BATT issued a statement noting that the unauthorized persons are asking for customers to update their banking details by filling out a particular form and returning it to an email address purportedly that of the bank. BATT said the messages are fraudulent and are considered “phishing”.

“Phishing” is a type of identity theft where criminals use emails to try to bait unsuspecting persons into fake websites or other mediums to solicit personal information. Once there, those persons are asked to disclose confidential financial and personal information like passwords, credit card numbers, access codes or a National Identification Number. The most familiar type of phishing scam is an email threatening consequences if action isn't taken immediately. 

BATT is strongly advising that customers do not respond to any messages such as text, emails or private messages on social media. 

"Do not open attachments or click on suspicious links from reputable institutions or unknown senders asking for personal or financial information. Always remember that your Bank will never send you unsolicited messages asking for confidential information, such as your password, PIN, access code, credit card and account numbers.  Please note that your Bank will never ask you to validate or restore your account access through email or pop-up windows," the statement said.

Persons who have entered personal information after clicking on a link or suspect fraudulent behaviour, are asked to call their banking institution immediately.