Monday 23 September, 2019

Update: Caribbean Airlines cancels more flights due to Dorian

Update August 31, 2019, 10:53 am:

Caribbean Airlines (CAL) has cancelled additional services between September 1 and 3, 2019, due to the passage of Hurricane Dorian.

In a statement issued Saturday, the airline said that flights have been cancelled as follows:

 

SECTOR ROUTING SEPTEMBER 1 and 3, 2019

BW 414 Kingston to Nassau

BW 415 Nassau to Kingston

 

FLIGHT ROUTING SEPTEMBER 2 and 3, 2019

BW 484 Port-of-Spain to Miami

BW 483 Miami to Port-of-Spain

BW 480 Port-of-Spain to Fort Lauderdale

BW 481 Fort Lauderdale to Port-of-Spain

BW033 Kingston to Fort Lauderdale

BW036 Fort Lauderdale to Kingston

 

SECTOR ROUTING SEPTEMBER 2, 2019

BW 482 Port-of-Spain to Orlando

BW485 Orlando to Port-of- Spain

 

Passengers are advised to contact their reservation offices for rebooking on the next available service.

To minimise inconvenience to customers holding confirmed tickets for travel during the period August 30 – September 8, Caribbean Airlines is allowing persons whose travel plans are impacted by Hurricane Dorian to rebook without change fees, subject to the following conditions:

1. Waiver of all fees for tickets rebooked in the same cabin, for travel up to September 13, 2019.

2. It is mandatory that customers contact Caribbean Airlines BEFORE the scheduled date of travel.

3. Full refund of fare paid, for travel up to September 8, 2019. The refund must be requested by September 5, 2019.

4. ALL changes MUST be made through Caribbean Airlines Call Centres or at Caribbean Airlines Ticket Offices

5. Caribbean Airlines WILL NOT be responsible for arrangements or transportation to/from an alternate airport or hotel/overnight expenses incurred by affected passengers.

Customers are advised to visit www.caribbean-airlines.com and check their FLIGHT STATUS before going to the airport or call the Caribbean Airlines Call Centres for further details:

USA, Canada + 1 800 920 4225

Caribbean & Guyana + 1 800 744 2225

Trinidad & Tobago and Suriname + 1 868 625 7200

Jamaica (Local calls) + 1 888 359 2475

All other locations + 1 800 523 5585

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