Thursday 20 February, 2020

Update: CAL ticketing service restored after global system outage

Caribbean Airlines has advised that the issue with the Amadeus Passenger Service System, which had affected the airline's reservations and online services, has been resolved. 

Earlier today, due to a global outage currently being experienced by Amadeus that affected all airlines using the Amadeus system, Caribbean Airlines was temporarily unable to ticket customers at ticket offices, the call centre or online.

Amadeus is a global computer reservation system which facilitates the booking of tickets for multiple airlines.

The airline apologised for any inconvenience caused.

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