Sunday 18 August, 2019

Digicel reports fake Facebook profile to police

Digicel Trinidad and Tobago has reported to local authorities a fake Facebook profile imitating the company and which has been used to abuse its customers.

An unverified account had been making rude, abusive responses to customers on the company’s official Facebook page.

In a statement posted to the Digicel TT Facebook page, the company said it has no affiliation with the page which has since been reported to Facebook’s admin team which has already blocked the user.

The company said it has also gathered information on the fake profile and reported same to the local authorities.

Digicel added that it will not stand for any abuse, humiliation or hateful messages towards its customers and urged social media users against sharing any of the posts in question, as it says it only encourages the behaviour.

“Please be mindful of the Facebook page you are viewing and or chatting with by simply clicking on the profile and looking for Facebook’s verification symbol, a blue tick,” Digicel advised.

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