Monday 9 December, 2019

Fraudsters targetting Scotia customers through text messages

Scotiabank is warning its customers of fraudulent text messages in circulation requesting customers’ personal and banking information.

It’s now asking customers to immediately report any suspicious activity on their accounts by calling 62- SCOTIA (627-2684).

In the latest incident, the bank said it took action after discovering that an unauthorised website was asking customers to validate their information so that they can access their new debit chip cards.

The fake website, it said, was shut down within hours.

 

 

In a statement, Scotiabank noted that the banking industry has faced increased instances of fraudulent activities, where customers are being targeted to provide their personal and banking information in an attempt to con them of money held in their accounts. 

The bank reminded customers that it will never send an email, text message or advertisement, asking for private financial information including ATM PINs, Online passwords, or security questions.

Further, it pointed out that the Bank’s official website is www.tt.scotiabank.com and online banking portal can be accessed via this site.

The bank reminded customers that its Alerts feature helps combat fraudulent activity as it enables them to track activity on their accounts.

The bank is encouraging customers to sign up for Scotiabank Alerts so that they can have this added security feature on their accounts and be able to report on any suspicious activity.

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