Sunday 18 November, 2018

New system promises end to annual visit for pensioners

The operationalisation of a recently signed Memorandum of Understanding (MoU) between the Ministry of Social Development and Family Services and the Register General, the Attorney General and Legal Affairs, is expected to facilitate real time accessibility to information on deceased persons.  

The initiative will bring about the end of pensioners’ annual visit to the Ministry's offices to be re-certified via life certificate. 

The data available via the new system will also allow the Ministry to manage the social services delivery process more efficiently and eliminate over-payments through the automatic removal of deceased persons from its payroll.

The partnership, part of Government's Vision 2030 'whole of government ' approach to the delivery of services to citizens of Trinidad and Tobago, was borne out of the recognition of the transportation challenges and physical difficulty faced by the elderly to visit the Ministry’s offices.

Early testing of the new system has been very encouraging and pensioners will be duly informed when re certification will no longer be required, the Ministry said.

The life certificate process will be removed by the end of the year - good news for in excess of 90,000 pensioners in receipt of the Senior Citizens Pension.


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