Wednesday 21 October, 2020

NIBTT reverts to regular business hours

Photo courtesy the National Insurance Board of Trinidad and Tobago (NIBTT).

Photo courtesy the National Insurance Board of Trinidad and Tobago (NIBTT).

Effective Monday, the National Insurance Board of Trinidad and Tobago (NIBTT) will return to its regular business hours, pre-COVID-19 restrictions.

NIBTT advised on Sunday that the change in hours is in keeping with Government’s phased re-opening guidelines.

Clients are advised that NIBTT will operate from 8 am to 4.15 pm daily and from 8 am to 2.30 pm the first Thursday of every month.

NIBTT further advised that the use of drop-boxes for depositing claims will be discontinued on a phased basis from the week of June 22, 2020 and the Arima Collection Centre will remain closed to customer traffic.

Customers are reminded to wear a face mask, sanitise using in-house pumps, and maintain social distancing at 6 ft.

Further, customers are advised to visit the NIBTT offices only if they are physically well. Those displaying flu-like symptoms will be asked to return when in better health.

Customers are encouraged to make use of the online payment platform at www.nibtt.net to avoid in-house visits. For claims-related information, contact NIBTT at customercare@nibtt.net.

Customers are urged to prioritise their personal safety and adhere to the protocols put in place by the NIBTT.

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