Sunday 7 June, 2020

RBC ATMs dispensing new polymer $100s

Photo by Darlisa Ghouralal.

Photo by Darlisa Ghouralal.

All RBC Royal Bank (RBC) Automated Teller Machines (ATM) have been calibrated to dispense the new polymer $100 banknote.

The ATMs are now equipped to deposit and withdraw the new bills.

Gretchen Camacho-Mohammed, Managing Director for RBC Trinidad and Tobago thanked clients for their patience during rollout of the new polymer banknote.

“The quick timelines associated with this process have required us to double our efforts and speed up technical work to make sure our systems can accept and dispense the new banknote. At this already-busy time of year, we want to extend our deepest thanks to everyone involved, including our clients, our vendors, our technical teams, and our branch staff.”

Customers are reminded that there are no fees for clients to make deposits and withdrawals at RBC ATMs. Standard service fees, however, will apply to RBC clients who deposit their funds over-the-counter inside a branch.

These service fees do not apply to senior citizens with an RBC SixtyPlus account.

The bank explained to exchange the old banknotes for the new polymer banknotes clients are required to first deposit their old banknotes into their accounts before they can withdraw new ones.

RBC indicated that this requirement to deposit funds into clients’ accounts is to “maintain accurate records of all cash transactions in keeping with internal policies, established international best practices, as well as the regulatory requirements to which it must adhere to as a large, global financial institution”.

Get the latest local and international news straight to your mobile phone for free: