Sunday 15 December, 2019

Scotiabank warns customers of phishing scam

Scotiabank is reminding its customers that it will not send messages requesting confidential information, such as password, personal identification numbers, access code, credit card and account numbers.

The reminder from the bank follows an apparent phishing scam targeting its customers.

Customers have reported receiving unauthorised text messages asking for their confidential banking information.

Scotiabank has warned customers against responding to messages of this kind, opening attachments or clicking suspicious links even when they appear to be from reputable institutions, but more so from unknown senders asking for personal or financial information.

The bank added that it will never ask customers to validate or restore their account access through email or pop-up windows.

Those who suspect fraudulent behaviour or may have entered their personal information on one of these fraudulent sites is asked to contact the bank immediately at 62-SCOTIA (627-2684).

Phishing is a type of identity theft where criminals use email to try to bait people into fake websites. Individuals are asked to disclose confidential financial and personal information, like passwords, credit card numbers, access codes or Social Insurance Numbers.  

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