St Kitts hotel apologises after Erphaan Alves claims racial profiling
Soca artist Erphaan Alves has accused a St Kitt’s hotel of racial profiling.
In a video posted on his Instagram page, the 'Overdue' singer highlighted an incident that took place at the Royal St Kitts Hotel where he was staying while on the island for a performance at Soca Revenge.
“I'm not allowing racial profiling to contaminate my beautiful Caribbean region! I'm not taking this lightly! No disrespect to the promoters who brought us here, they've been quite fine! But something just occurred and it’s rather unsettling!
“Just after some kids approached me for a picture because they recognised me, hotel Staff (who seems to be Management level, and foreign, just assuming) approaches my road manager and I asking, if we stay here, room, number and name, .. but doesn't question anyone else at the pool!? Not this artiste. It's 2018, thank you. Beautiful hotel, but one bad apple just spoilt the Bunch!”
A representative from the hotel by the name of Darren Thompson, who identified himself as the General Manager of the hotel responded to Alves on IG apologising for the incident.
“First I would like to apologise if you feel the approach from the restaurant manager was inappropriate. We welcome everyone to splash and we do not discriminate. I can see how you may have taken the request to confirm your room number insulting. I assure you this was in no way due to your complexion. I see some of the other individuals that were in your video, they are regulars to splash. The one gentleman is actually a pastor that comes with his family every Sunday after church,” he said.
“As I'm sure you can appreciate, Splash is a business entity and as such, we need to ensure that people using the pool are registered guests of the hotel or patrons of Splash. The manager meant no disrespect and I'm sure once she confirmed your room number and name she did not bother you again. I know the promoter Raphael that brought you to SKB. Please accept my sincerest apologies if you felt disrespected in any way that was never the manager’s intentions. With the power of social media, your message came through loud and clear, I will review the manager’s approach to hopefully make things better for future guests.”
Contacted to find out if anything further had transpired between him and the hotel, Alves said the social media shake was good enough for him and he has put the incident behind him.