Monday 13 July, 2020

Tobagonians to get better consumer protection under new MOU

Tobagonians will be able to enjoy strengthened consumer protection after the signing of a Memorandum of Understanding between the Tobago House of Assembly (THA) and the Ministry of Trade and Industry.

According to a statement issued by the Ministry on Tuesday, the Memorandum of Understanding (MoU) was finalised by the Ministry of Trade and Industry’s Permanent Secretary Norris Herbert and the Administrator of the Division of Finance and the Economy, Denese Toby-Quashie on November 1 at the Victor E. Bruce Financial Complex in Tobago in the presence of the Minister Paula Gopee-Scoon, Deputy Chief Secretary and Secretary of Finance and the Economy, Joel Jack and the Director of Consumer Protection and Guidance MTI, Dexter Morgan.

The Ministry said the MoU outlines arrangements for strengthening the Consumer Affairs Unit at the Tobago House of Assembly.

These activities will result in collaborations to ensure the resolution of consumer complaints, greater enforcement of existing consumer protection legislation in Tobago with the appointment of a designated officer, the provision of technical support in the research and general capacity building and increased information sharing among consumer protection entities on both islands.

The agreement will cover a three-year period and will support the implementation of the National Consumer Policy launched by the Minister of Trade and Industry in March 2018.

The Ministry said the new National Consumer Policy seeks to promote fair trading practices by businesses and assist consumers in making informed purchasing decisions while furthering the mandate of the Consumer Affairs Division of the MTI.

It also focuses the division’s activities on advocating for consumer education, building consumer awareness and resolving disputes. 

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