Saturday 18 November, 2017

TriniHelper: A one stop shop for home improvement

Entrepreneurial ideas are everywhere.

No one knows this better than the owners of recently-launched "TriniHelper", a company seeking to take the guesswork out of selecting the right home service providers.

TriniHelper is the brainchild of Natasha Rambaran, Khem Budhram and Paeshanie Budhram of El Dorado.

Launched in April, the company essentially provides a platform for home service providers and tradesmen to offer their services and a database of reliable service providers for home owners to choose from.

The idea, according to Rambaran, came after hearing complaints about the difficulty in finding skilled persons to do certain jobs efficiently and affordably.

The trio decided that a platform to connect providers and customers was a much-needed service in T&T and so they launched the TriniHelper website.

"Family and friends always complained about the difficulty in finding proficient service providers who offered quality of service at good prices.

This we saw as an opportunity and explored many ways in which we could fill this need. After looking at the proliferation of many web based businesses in Trinidad, we concluded that people were happy to conduct business online, and opted to start a web based platform for connecting home owners with home service providers," Rambaran told LoopTT.

The trio began to build a database of service providers in various fields ranging from carpentry and tiling to architectural design to landscaping and masonry among others.

 

Rambaran assures that each service provider is properly vetted and must provide a certificate of character, a portfolio of previous completed jobs, references from previous customers as well as successfully completing an interview process.

She added that in the midst of an economic downturn, TriniHelper provides a much needed platform for skilled persons to get jobs as well as for customers to benefit from affordable prices.

"TriniHelper services are offered to customers at fair market prices. This is made possible through the agreement we have with our providers, in which TriniHelper’s commission is taken from the service provider’s income and not added on as an additional cost to the customer. This approach was adopted so as to present customers with a clear value proposition which is not eroded by higher prices."

So far, 17 service providers are registered with the company with more and more coming on board.

Rambaran says the response has so far been encouraging.

"Our customers have been supportive and their feedback has helped to validate our initial assumptions that there is sufficient need for a service of this kind in Trinidad," she said.

"Trinihelper would like to introduce a step change to the way in which service is delivered in the home service industry in Trinidad."

To register as a service provider or hire a professional, persons can visit the TriniHelper website at https://www.trinihelper.com/ or visit their Facebook page at https://www.facebook.com/TriniHelperServices/?ref=br_rs.