Thursday 20 February, 2020

TT RideShare resumes service in part of Belmont

Following feedback from stakeholders on its decision to restrict service in the East Port of Spain area, TT RideShare (TTRS) has announced that it will be making some adjustments.

Last week, TTRS took a decision to limit the service to the area due to criminal activity which affected several of its drivers and announced approved zones to facilitate pickup and drop off for riders.

In a security update on Monday, TTRS said it reversed the previously announced pickup/drop off zones, now facilitating service to Belmont Circular Road. 

Updated map of East Port-of-Spain TTRS service, via TT RideShare.

The ride-sharing service said the measures were in keeping with the drive to ensure the safety of life and property of our riders and our drivers.

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"We are sure you can appreciate the need for such action to be taken, as at that time, prioritisation of the safety of our drivers and riders was uppermost in our minds. 

Many of you have provided feedback on this decision, reassuring us that not only are we providing a much-needed service but also highlighting the negative effect it has had on many of you who traverse the East Port of Spain area.

To this end, after careful consideration and discussion with our stakeholders, also taking into account the feedback provided, we will be making certain adjustments," TTRS said.

TTRS reminded its stakeholders that come September 2019, they will need to be a verified rider in order to continue accessing the service. 

Further, it noted that once this mandatory Rider Verification is enforced in September, the East Port of Spain area will be reopened for full RideShare service.

Urging riders to ensure that they complete the verification exercise as soon as possible, TTRS assured the confidentiality of information and the safe keeping of all documents uploaded to the app.

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