Tuesday 22 October, 2019

T&TEC refutes social media claims of imposters

The Trinidad and Tobago Electricity Commission (T&TEC) has refuted a post on social media that workers who were carrying out meter inspections in Penal were not who they said they were.

The post claimed that T&TEC staff no longer carry out checks of electricity meters, which T&TEC said is incorrect.

The company said in a statement issued Wednesday that the workers were employees with identification badges and that the resident in question never asked to see them.

"The Trinidad and Tobago Electricity Commission (T&TEC) is aware of messages circulating on social media about alleged criminals dressed as T&TEC workers attempting to access a homeowner’s property."

"We can confirm that the workers were, in fact, bona fide employees of T&TEC’s Metering Department, carrying out routine quality assurance checks of meters in south Trinidad."

"Contrary to the circulated message, T&TEC does, on occasion, carry out checks of meters and would need to access customers’ properties to do so. The employees in the incident were carrying their identification cards, although no attempt was made by the customer or his/her representative who initially came to the gate, to view them."

The company said however that it is aware that persons may try to impersonate staff and said citizens can call them to verify worker's identification badges. 

"T&TEC is aware that criminals do impersonate legitimate companies as a cover for unlawful activities and we remind our customers that, if in doubt, they should ask for proper identification or call our Security Department at 794-7264."

"T&TEC remains accessible and responsive to its customers and also values the safety and wellness of its employees. We encourage all to partner with us so that we may continue to provide excellent customer service," the company said. 

 

Get the latest local and international news straight to your mobile phone for free:

Download the Loop News Caribbean app on Google Play Store: http://bit.ly/GetALoop

Download the Loop News Caribbean app on the App Store:  http://bit.ly/GetiLoop  

Get the latest local and international news straight to your mobile phone for free: