Thursday 29 October, 2020

Virgin Atlantic provides passengers with free COVID-19 insurance

If you have book a Virgin Atlantic (VA) flight between 24 August, 2020 and 31 March, 2021, you will receive free insurance to cover medical expenses if you contract the coronavirus (COVID-19) while on your trip.

VA announced the plan today saying it is “designed to complement existing travel insurance and provide additional peace of mind for upcoming trips, whether customers are already booked or plotting a getaway.”

The insurance policy is fulfilled by Allianz Assistance and covers emergency medical and associated expenses totalling £500,000 per customer – the highest value of policy offered by any airline to date, with no excess payment required.

The policy also covers expenses incurred up to £3,000 if a customer is denied boarding, at either departure or in destination, or has to quarantine due to positive or suspected COVID-19 during a trip.

In a statement, Juha Jarvinen, Chief Commercial Officer at Virgin Atlantic said: “Our priority is always the health and safety of our people and customers and this industry-leading Virgin Atlantic COVID-19 Cover ensures customers can continue to fly safe and fly well with us.”

“Whether it’s to visit friends and relatives or take a well-deserved break, we believe this complimentary cover will provide some added reassurance for our customers as they start to plan trips further afield. It applies in parallel to existing travel insurance policies which may now exclude COVID-19, and provides comprehensive cover for coronavirus, recognising the needs of our customers as we restart services.”

VA customers already have the option to rebook flights free of charge up until 30 September, 2022, though potential fare differences may be incurred if the new travel dates are after 30 November, 2020.

As more destinations reopen to international travel, VA plans to expand its services in the autumn months to more countries including Antigua.

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