Friday 16 November, 2018

WASA advises of disruptions due to earthquake

The Water and Sewerage Authority (WASA) is advising that its administrative services have been disrupted today, as a result of the seismic activity impacting the country.

The Authority, in an advisory on Tuesday said it is currently in the process of assessing the structural integrity of several of its offices and other facilities.

As such, WASA said the Customer Call Centre toll free numbers: 800-4420/26, along with its Customer Service Centres will remain closed today.

Customers are asked to call any of the following numbers for emergencies only:

Trinidad: North - 788-4362 or 724-4914; South - 683-7487 Tobago: 639-6850/53

Meanwhile, in relation to the Authority’s Water Treatment Plants customers serviced by the North Oropouche Plant, are advised that their regular scheduled supply would have been disrupted yesterday on Tuesday and Wednesday.

It said this is due to a combination of power failure, followed by mechanical and electrical problems that impacted the facility.

WASA said apart from this, the Matura, Quare and Aripo Water Treatment Plants also remain out of operation, due to issues associated with heavy rainfall and accompanying turbid river conditions and clogged intake screens.

Areas affected include: Sangre Grande, Manzanilla, Malabar, La Horquetta, O’Meara Road, Carapo, Tumpuna Road, Brazil, Maloney, Oropune, Mausica, Five Rivers, Valencia and parts of Arima.

The affected facilities are expected to return to service as conditions normalize at the various locations. Customers are advised to manage their water use efficiently, as it may take up to 24 hours thereafter for the restoration of their scheduled pipe borne water supply.

The Authority further customers that the water currently being supplied through its distribution system complies with the Guidelines for Drinking Water Quality of the World Health Organisation and is safe for use.

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