Saturday 5 December, 2020

WATCH: Heartwarming moment as Digicel makes human connection in TCI

Binna with her one-year-old daughter, Azurie

Binna with her one-year-old daughter, Azurie

In-between feverish round-the clock activity to restore communication and entertainment services to Digicel customers in the Turks and Caicos Islands, an inspirational tear-jerker happened on Wednesday.

It began with the chance meeting of a Digicel restoration worker and a 23-year old mom, Binna, who he saw crying at a local supermarket in Providenciales. He then found out that the distraught mom was overwhelmed, having not been able to get on a flight to Grand Turk where she left her one-year-old daughter, Azurie, before the hurricane in the care of family there.

It didn’t take much for the Digicel employee to convince the company to arrange a special flight for Binna to see her little girl.  

"I feel great, I feel awesome, she's my world (and) I couldn't live without her," Binna said in an interview with TVJ, after being reunited with her daughter.

Reacting to the moment, Chief Commercial Officer of Digicel TCI, Stephen Murad, said, “As parents, we too understand how important it is to quickly connect with loved ones after a natural disaster has passed. So, even as we rush to restore network connections, we made it our duty to find time and make this very important human connection. The entire Digicel family is happy about this outcome and we wish Binna and Azurie all the very best.”

Watch the uplifting story here:

More people in more places across Providenciales in the Turks and Caicos Islands are now able to connect to the Digicel network as the company’s fleet of engineers made headway to restore mobile voice and data services following the passage of Hurricane Irma.

A number of Digicel TV and home internet customers are also able to connect and watch their favourite shows after service was restored on Wednesday evening. The figure is expected to climb significantly as soon as more customers receive power to their homes. In the meantime, work continues in earnest to restore mobile service to customers in Grand Turk and sister islands.


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