Thursday 5 December, 2019

Watch: Woman 'sorry' after Xtra Foods price hike claim

Xtra Foods packages relief items for citizens affected by devastating weekend floods. Photo via Facebook, Xtra Foods.

Xtra Foods packages relief items for citizens affected by devastating weekend floods. Photo via Facebook, Xtra Foods.

The Management and staff of Xtra Foods have been hard at work going the extra mile to ensure that relief is brought to victims of weekend floods across Central and East Trinidad.

Despite the supermarket chain’s contribution to relief efforts, they attracted some negative comments on social media following accusations that they had engaged in price gouging in the wake of the devastation caused by floods.

 

Video via Facebook, Xtra Foods

Xtra Foods denied the claims, labelling the information as “totally false”. The supermarket chain assured that it takes its corporate social responsibility very seriously.

“We do understand the frustrations of some, and we sympathise and empathise with them at this present time.

Xtra Foods will like to remind everyone to be careful and safe during these severe weather conditions as we all work towards caring for our fellow citizens. Xtra Foods Cares.”

Not long after, the woman who made the claims apologised and acknowledged that she had made an error in her initial statements.  

Xtra Foods was understanding of the situation and thanked the woman for setting the record straight, and even invited her to be a part of the grocery chain’s flood relief distribution exercise.

“Kristine personally apologises to Xtra Foods for making false statements yesterday about us raising prices in times of adversity. We thank you for your apology and your support in lending help to our brothers and sisters who have been adversely affected by the floods.”

Xtra Foods intends to continue its relief efforts in the coming days, partnering with the regional corporations and various non-governmental organisations.

The supermarket chain has extended prayers to all persons and families affected by the ongoing flooding across the nation.

 

Get the latest local and international news straight to your mobile phone for free:

Download the Loop News Caribbean app on Google Play Store: http://bit.ly/GetALoop

Download the Loop News Caribbean app on the App Store:  http://bit.ly/GetiLoop

Get the latest local and international news straight to your mobile phone for free: