Monday 30 November, 2020

COVID-19: Further changes to Immigration Division services announced

As announced by National Security Minister Stuart Young at a media briefing on March 23, 2020, persons are asked to take note of the temporary changes to the services offered at the Trinidad and Tobago Immigration Division offices.

The changes implemented to prevent the spread of the COVID-19 pandemic, are as follows:

  • All permanent residence and citizenship interviews will be suspended until further notice
  •  Persons who were unable to leave Trinidad and Tobago by March 22, 2020, and whose landing certificates may have expired or will expire by April 30, 2020, will be granted an extension of stay until June 22, 2020
  •  Holders of student permits will be granted a three-month extension of stay in the first instance, if the permit expires before April 30, 2020
  • The issuing of visas to foreign nationals will be suspended until Trinidad and Tobago’s borders are re-opened
  •  A drop-off system will be implemented in the coming days for the submission of Trinidad and Tobago passport renewal applications

Landing certificates, permanent residence and student permits

With regard to extensions of landing certificates, permanent residence and student permits, persons whose documents have expired or will expire by April 30, 2020, are asked to contact the Immigration Division urgently via the following email addresses:

Via email, applicants must provide their full name, current residential address, telephone number, a copy of the biodata page of their passport, a copy of their last entry or extension certificate (if applicable) and any other supporting documents.

Following the receipt of email requests, the Immigration Division will contact all applicants for extension of stay to provide dates of appointments.

Passport services 

Passport applicants will be attended to by appointments only. Applicants should come to the appointment venue no earlier than ten minutes before the scheduled time as only a limited number will be allowed into the offices. The Immigration Division advises that the elderly and persons with children contact the Division via its Call Centre at 225-4664 for rescheduling of appointments. All persons wishing to reschedule their appointment can contact the Call Centre at 225-4664 and select Option 2 when the call connects.

The Ministry of National Security said the implementation of these measures has become necessary to prevent the congregation of persons at the immigration offices, in keeping with the Government’s precautionary guidelines to mitigate the spread of COVID-19. 


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