Wednesday 2 December, 2020

Scotiabank employee tests positive for COVID-19

An employee at Scotiabank’s Princes Town branch has tested positive for the novel coronavirus (COVID-19).

Scotiabank confirmed the positive case on Wednesday.

The branch is closed until further notice, as employees are now in self-isolation and are being tested for the virus.

Senior Vice President and Managing Director, Scotiabank Trinidad and Tobago, Stephen Bagnarol assured that the bank’s top priority is the health and safety of its employees and customers.

He assured: “We have taken immediate action and will work with the authorities, including the Ministry of Health to ensure we adhere to the measures prescribed.”

Deep cleaning and sanitisation of the bank will be done prior to reopening to safeguard the health and wellbeing of employees and customers.

Customers are encouraged to make use of the bank’s digital services, Scotia OnLine Banking or the Scotia Caribbean app, to pay bills, transfer funds plus more.

Enhanced protocols continue to be in place at all locations.

Social distancing measures are in place with a limit to the number of people who can enter any location and conduct business at any given time.

Contactless temperature screening is in effect upon entry at all locations.

All visitors/customers are required to wear face masks when visiting Scotiabank branches. These may be temporarily removed for transactions requiring ID confirmation.

Transparent panels have been installed at the counter spaces to help provide a safe barrier while customers conduct your transactions. These barriers are also within the employee spaces.

Branches undergo deep cleaning every business day. All surfaces are sanitised, including door handles, ATM keypads and screens, pin pads, chair handles, desks, reception areas, teller wickets and washrooms. Hand sanitiser is available at all locations for use by both employees and customers.

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