T&TEC worker self-isolating after suspected exposure to COVID-19
The Trinidad and Tobago Electricity Commission (T&TEC) is advising the public that there are no confirmed cases of COVID-19 among its staff. However, it admitted that an employee, who might have been exposed to the novel coronavirus, was asked by medical officials to self-isolate while undergoing testing.
T&TEC said that as a result and out of an abundance of caution, the Commission has asked other persons who were secondary contacts to stay away from work in the interim. As with other members of the public who are being reviewed by the health authorities, the commission said further action will be taken once results are provided.
Meanwhile, the state utility said it has long-established protocols for treating with communicable diseases which were activated prior to the announcement of the country’s first case. It said beginning on March 16, 2020 service centres will remain open for bill payments only, thereby reducing physical contact among customers and staff in keeping with social distancing protocols.
Customers are also encouraged to utilise T&TEC’s website (www.ttec.co.tt) to pay bills and initiate service requests such as new connections, temporary disconnections, account transfers, relocation of poles, meter checks and updating contact information.
Services are also available via telephone, utilising the numbers below:
1 Distribution North Office - 623-8832
2 St James Service Centre - 628-1705, 623-8832
3 Broadway Service Centre - 624-0720, 623-8832
4 Distribution South Office and San Fernando Service Centre - 653-8832
5 Marabella Service Centre - 658-7594, 653-8832
6 Penal Service Centre - 647-1223, 653-8832
7 Pt Fortin Service Centre - 648-2792, 653-8832
8 Rio Claro Service Centre - 644-2475, 653-8832
9 Distribution Tobago Office and Scarborough Service Centre - 639-2541
10 Distribution East Office - 643-2433
11 Arima Service Centre - 643-2433
12 Sangre Grande Service Centre - 668-6429, 643-2433 13
Curepe Service Centre - 662-9289, 643-2433
14 Distribution Central Office - 636-8107
15 Couva Service Centre - 679-0378, 636-8107
16 Chaguanas Service Centre - 672-0955, 636-8107
17 Frederick Street Service Centre - 623-2611
These telephone lines are expected to be manned by additional staff to ensure prompt response.